Privacy Policy
At OKAI, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of personal data:
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Contact details: your name, phone number, email, and shipping address
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Order and payment information
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Technical information: your IP address, browser type, and device information
2. How We Use Your Information
We use the collected information to:
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Process and ship your orders
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Provide technical and customer support
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Send order updates, promotional offers, and important service notices
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Improve website performance and user experience
3. Data Security
We use secure servers, encryption (SSL), and trusted payment platforms to protect your personal data from unauthorized access and misuse.
4. Sharing of Information
Your personal data is never sold or rented. We may share limited information with:
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Logistics partners (for delivery)
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Payment processors (for order transactions)
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Technical service providers (for after-sales support)
Only to the extent necessary to fulfill your order or provide service.
5. Cookies
Our website uses cookies to remember your preferences and enhance your experience. You can adjust cookie settings in your browser at any time.
6. Your Rights
You have the right to access, update, or delete your personal data. To make any privacy-related request, please contact us at:
📧 helen@okaimachinery.com
7. Policy Updates
We may occasionally update this policy. Any changes will be posted here with the updated date.
8. Contact Us
If you have any questions or concerns about your data privacy, please contact our support team:
📧 Email: helen@okaimachinery.com
📱 WhatsApp: +1 (281) 250-6292
